Shipping policy
Last updated: June 3, 2026
BioniQ, operated by Barota Enterprises, is committed to providing clear and reliable shipping information for all customers. This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order on shopbioniq.site.
Order processing
Orders are typically processed within 1–3 business days after payment is successfully confirmed. Orders are not usually processed, shipped, or delivered on Sundays or public holidays.
If we experience a high volume of orders, processing may take slightly longer. In such cases, we will do our best to keep delivery expectations realistic and transparent.
Shipping destinations
We currently ship to the following countries:
If your country is not available at checkout, we are currently unable to ship there.
Estimated delivery times
Estimated delivery times after dispatch are:
-
United States: 7–12 business days
-
United Kingdom: 7–12 business days
-
Canada: 7–15 business days
Delivery times are estimates only and may vary due to customs processing, local courier delays, weather, peak seasons, remote locations, or other factors outside our control. Shipping policies should avoid overpromising delivery timelines and should build in buffer for delays.
Shipping charges
Shipping charges, if applicable, are shown at checkout before payment is completed. If free shipping is offered, the offer applies only under the conditions displayed on the website or at checkout.
Order tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking details, where available. Tracking updates may take 24–72 hours to appear after the carrier receives the shipment.
Customs, duties, and taxes
For international orders, customs duties, import taxes, or other destination-country fees may apply. These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated at checkout.
Delays, lost packages, and failed delivery
BioniQ is not responsible for shipping delays caused by customs, courier disruptions, weather events, incorrect customer information, or other issues outside our control. However, we will make reasonable efforts to assist customers when a shipment is significantly delayed or appears lost in transit.
If a package is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply before reshipment.
Incorrect address information
Customers are responsible for entering an accurate shipping address at checkout. If you notice an address error after placing an order, please contact us as soon as possible at support@shopbioniq.site. Address changes may not be possible once the order has been processed or shipped.
Contact information
If you have any shipping-related questions, please contact us:
BioniQ
Operated by Barota Enterprises
Email: support@shopbioniq.site
Phone: +91 97706 35201
Address: Floor No.: SEKHWAN, Name Of Premises/Building: Village SEKHWAN, Road/Street: SEKHWAN, Locality/Sub Locality: VPO SEKHWAN, City/Town/Village: Qadian, District: Gurdaspur, State: Punjab, PIN Code: 143518
GSTIN: 03FCAPK2010M1Z3