Shipping Policy

At BioniQ, we are committed to delivering your orders safely and as quickly as possible. We work with trusted logistics partners to ensure a smooth delivery experience across India.

Shipping Locations

We currently ship to most locations across India. If your area is serviceable by our courier partners, your order can be delivered.

Order Processing

• Orders are typically processed within 1–2 business days after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During peak seasons, sales, or high order volumes, processing may take slightly longer.

Estimated Delivery Time

After your order has been dispatched, the estimated delivery time is: 5–8 business days

Please note that these are estimated delivery timelines and may vary depending on your location and courier operations.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, BioniQ may offer Free Shipping promotions, which will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via Email or SMS containing your tracking details.

You can use the tracking link provided to monitor your shipment's progress.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

• Weather conditions

• Public holidays

• Natural disasters

• Courier partner delays

• High shipping volumes

• Other unforeseen logistical issues

We appreciate your patience and understanding should such delays occur.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

BioniQ is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our support team:

Email: support@shopbioniq.site

We're always happy to help and will do our best to resolve your query as quickly as possible.